January 23, 2005

Need MSN Help

Back in Utah, I was using Qwest DSL with MSN for my Internet access needs. Down here in Dallas, I'm using Comcast. However, I want to keep my multiple MSN E-mail accounts. Supposedly, I can subscribe to the MSN Software for something like $80 a year and keep my accounts. However, doing that is proving to be a bit of a challenge.

I've called Qwest, and they keep giving me the runaround. I can't download the MSN Explorer software for some reason down here, so I can't join live support chat. I can't find any means on the MSN site of directly contacting anyone at Microsoft about this.

So please forgive me, but I'm going to invoke the name of the almighty Scoble, lord of excessive blog bandwidth, in an effort to find a live person to speak with before the end of this week so that I can transition my account from a Qwest MSN subscription to a standard MSN Software subscription and retain my mail and settings.

Damn, as much of a deal as Microsoft has made of subscription services, you'd think they'd make something like this easier to do...

1 comment:

RemohDad said...

Have you tried 'membercenter.msn.com'? There's ususally a download link there for the MSN Explorer software...