January 10, 2005

Circuit City Follow-up

As a follow-up to my previous post on the subject, Circuit City is now promising that they will be delivering this coming Saturday.

Needless to say, I'm less than impressed. There's nothing quite as humiliating as saying, "This is when I'm available," to a customer service representative and being told, "That's not how this works."

I'd have to say that on a graph where the X-axis represents time, and the Y-axis represents satisfaction, the line has dipped below the horizon and is currently in free-fall mode.

If satisfaction was a golf ball, this ball would have hit a turtle and bounced off into the Grand Canyon...and yet to have to play it where it lies.

So as far as I'm concerned, Circuit City can kiss my ass.

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