I just finished a weekend suffering from not only a bad case of food poisoning, but also little to no internet connectivity. My internet connection went down Saturday afternoon, came back for a little bit Sunday evening, and it went down again this morning at around 12:20am.
It's very difficult to work at a streaming movie service and also suffer from an unstable internet connection.
Competition can't come to this area soon enough...
[Update: 10/5, 6:48pm] After a total of five hours of being on hold and being hung up on seven times, I finally got through to a customer service rep who had things fixed in a few minutes. She proceeded to blame the modem that they assigned me for the problem.